CallAssist

Use CallAssist Telemarketing Call Center Software for Outbound Telemarketing with a Modem

CallAssist is a modem based telemarketing call center auto dialer that allows you to quickly make a large number of outbound calls. It's ideal for small call centers or the telemarketer working by themself. Download and use CallAssist telemarketing call center software and have the following features at your fingertips:

  • Autodialer function places telephone calls at the press of one key
  • Import a list of phone numbers into a Dial List to call
  • Create Dial List from an inbuilt Contact Directory@
  • Maintain an internal Do Not Call list.
  • Supports FTC DNC import file format
  • Requeue numbers in the call list with one click if the phone call is busy or not answered
  • Assign a time to call a number back and easily recall those numbers at the right time
  • Record a range of responses to questions you ask
  • Use the contact directory memo field for making notes about each telephone call @
  • Store multiple phone numbers per contact in the contact directory @
  • Setup the contact directory by importing details or manual entry @
  • Group contacts by your own categories @
  • Supports multiple campaigns
  • Script window
  • Export call results or view them in the Dial List Report
  • Export the Contact Directory @
  • Customize screen views and capton labels
  • Call statistics
  • Ability to play a pre-recorded message to voice mail *@
  • Ability to record the conversation *@
  • Dial Pad to dial extension numbers @
  • DoubleClickDial feature can place phone calls from other applications
  • User & Password Login
  • Improved Dial Card
  • Improved Call Back & Response handling
  • Find Contacts in list
  • Call duration mode @
  • Standard & Advanced mode (click here for a comparison)
  • Improved Import & Export functions
    *Requires voice capable modem @Advanced Edition Only

Download our CallAssist telemarketing brochure below

"CallAssist has to be the best value for telephone sales reps that I've ever seen. The ability to customize fields for our application was a big help, and the ability to export call reports … Most importantly, the number of calls per-rep increased from about 70 a day to nearly 200 for my best reps. GREAT JOB!" - James G

You can load a list of phone numbers and by clicking one button it will dial the next number on the list. While talking, you can keep a record of your contact's responses to your telephone call. CallAssist also allows you to maintain a Do Not Call list which can be shared between users. Using CallAssist will speed up the time you take to contact everyone on your phone list. It's an excellent tool for people making a number of phone calls in one sitting.

To set up the list of phone numbers to dial you can import a list of numbers, you can keep a database of contacts within CallAssist or you can setup the list manually. At any time you can transfer a group of numbers from your Contact Directory, or all the numbers, or even just one number to your Dial List. In fact, if you want to telephone a single number from your Contact Directory, you only need to select that number and press F11 and your call will be placed.

 

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